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We have collated the following information and resources for our BID businesses to help during the ongoing Covid-19 pandemic.

January 2021 Update

COVID-19 Support Grants for Businesses now open.  Apply Here 


Insurers must pay many small firms for Covid lockdown losses

Tens of thousands of small businesses will receive insurance payouts covering losses from the first national lockdown, following a court ruling.

The Supreme Court found largely in favour of small firms receiving payments from business interruption insurance policies.  Find Out More Here


New Lockdown Announced

On Monday 4th January, a new wave of restrictions was announced by the British government. The new restrictions are aimed at controlling the spread of Covid-19 and reducing the increasing pressure on the NHS.

Businesses that can stay open include:
Supermarkets & Food Shops
Suppliers of building products
Market Stalls (Selling essential items)
Banks, Building Societies, Post Offices
Funeral Directors
Medical and Dental Services
Vets and Retailers of Animal Products
Mobility and Disability Support Shops
Places of Worship

Businesses that are not classed as essential are being asked to close. They can however still operate online and through click and collect services.

Restaurants can continue to offer a takeaway or delivery service. The sale of alcohol can, however , only be offered for delivery.

The full list of regulations can be read here.


Further Business Grants

This morning it was announced that businesses in leisure, hospitality and retail affected by the latest restrictions will be eligible for a new one-off grant, worth up to £9,000 per property.

£4,000 for businesses with a rateable value of £15,000 or under.
£6,000 for businesses with a rateable value between £15,000 and £51,000
£9,000 for businesses with a rateable value of over £51,000

The grants will be processed through Basingstoke and Deane Borough Council. We will share the details of how to apply as soon as they are available.


December Closure Grants

Many businesses were forced to close from Boxing Day due to Basingstoke being moved into a Tier 4 area. As a result, these businesses will be eligible for further financial support. More details will be made available by Basingstoke & Deane Borough Council in the near future.


Click and Collect, Delivery and Takeaway Services

If you are planning to operate a click and collect, delivery or takeaway service please let us know as soon as possible so we can help support you in the coming weeks.

Let us know by emailing [email protected] or calling 01256 331010.


The Borough Basket

The Borough Basket is an online platform that allows Basingstoke businesses to sell their goods and services online. If you are looking to operate a click and collect or online service but don’t currently have the resources you can sign up to The Borough Basket.

If you do have an online platform, you can still sign up to The Borough Basket as another avenue to advertise your services within our borough.

Find out more here.


If you have any questions about the support on offer please get in touch by calling 01256 331010, or emailing [email protected]


December 2020 Update

This afternoon the UK government announced a new range of restrictions for areas of the country aimed at stemming the rise of infections related to COVID-19. Part of these restrictions includes asking non-essential retail, hospitality, leisure and entertainment venues to close.

Although this latest development is concerning we would like to reassure BID businesses that the BID team will remain available to assist BID businesses throughout this period and into the new year.

Business Grants

All Tier 4 businesses required to close will be eligible for grants of up to £1,500 for each 14-day period of closure. Grants will be administered by local authorities. Further details will be published shortly

Click & Collect & Delivery

Although non-essential businesses have been asked to close, you may still operate a click & collect services or delivery service. Hospitality venues may also continue to offer takeaway & delivery.


November 2020 Updates 

On October 31st the UK government announced a new range of restrictions for the country aimed at stemming the rise of infections related to COVID-19. Part of these restrictions includes asking non-essential retail, hospitality, leisure and entertainment venues to close.

Furlough Scheme Extended 

The Governments Coronavirus Job Retention Scheme, also known as the Furlough Scheme, has been increased into the Spring of 2021. The scheme will now run until the end of March with employees receiving 80% of their current salary for hours not work.

Find Out More 

Clarity Over Click and Collect

Due to the misinterpreting of the guidelines for running a click and collect service we would like to reassure businesses of the following.

Orders can be handed over at the entrance of your premises. Not “Off the premises” as mentioned in the guidelines.

Purchase must be completed remotely off the premises. Although this is likely to be through a website you can also take orders over the phone, through social media, email, with a BACS or Paypal payment. No money/cards can be used at the point of collection.

If you are operating a click and collect service there is no requirement to have your shutters down. You may look as if you are open, with window displays, as long as access for customers is restricted. If you would like help designing signage for your window, to alert customers of your click and collect or online services, please email [email protected]

If you have any further questions or would like support setting up and running a Click and Collect service please get in touch on 01256 331010 or email [email protected]


Self – Employment Income Support Scheme Grant Extension 

The Employment Income Support Scheme has been extended to cover November 2020 to January 2021 and February to April 2021

The online service to claim this grant will be available from 30th November 2020. HMRC will be providing full details about claiming and applications in guidance on GOV.UK in due course.


BID Rangers 

The BID Town Centre Rangers will continue to patrol throughout November. They will be assisting with queue management, social distancing requirements and making sure closed premises are secure.

If you need to reach the rangers please call 07821131027 or email: [email protected] 


Borough Basket

Small and independent businesses within Basingstoke have the chance to sell their products and services online to a wider audience through an online marketplace.

The scheme, called The Borough Basket, has been set up to help local businesses take the leap into selling their goods online and will provide a single location for residents to buy products from their favourite shops and restaurants.

If you would like to find out more or to sign up please contact [email protected]


Peer Program 

Enterprise M3 are offering businesses a chance to join the Peer Programme, aimed at giving businesses a space to talk about their business, gain new ideas and develop strategies to move forward.

Find out more about the program here.


Taking Care of Your Mental Wellbeing During This Time

The outbreak has brought a change to all of our day to day lives and the uncertainty of what the future will bring has led to many feeling anxious, stressed, worried, sad or frustrated. It is however important to remember it is OK to feel this way and that everyone reacts differently. This situation is temporary and, for most of us, these difficult feelings will pass.

The NHS campaign Every Mind Matters have published the following tips for dealing with the ongoing situation.

The Mind charity have also publish the following advice for people during the current crisis.


Community Channels

The BID will be sharing communication updates on our channels regarding all available help for businesses in the midst of this crisis, including regular updates via our newsletters and social media. If you would like to discuss the help available for your business during this time, please contact: [email protected] or call 01256 331010.



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