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We have collated the following information and resources for our BID businesses to help during the ongoing Covid-19 pandemic.

November 2020 Updates 

On October 31st the UK government announced a new range of restrictions for the country aimed at stemming the rise of infections related to COVID-19. Part of these restrictions includes asking non-essential retail, hospitality, leisure and entertainment venues to close.

Furlough Scheme Extended 

The Governments Coronavirus Job Retention Scheme, also known as the Furlough Scheme, has been increased into the Spring of 2021. The scheme will now run until the end of March with employees receiving 80% of their current salary for hours not work.

Find Out More 

Clarity Over Click and Collect

Due to the misinterpreting of the guidelines for running a click and collect service we would like to reassure businesses of the following.

Orders can be handed over at the entrance of your premises. Not “Off the premises” as mentioned in the guidelines.

Purchase must be completed remotely off the premises. Although this is likely to be through a website you can also take orders over the phone, through social media, email, with a BACS or Paypal payment. No money/cards can be used at the point of collection.

If you are operating a click and collect service there is no requirement to have your shutters down. You may look as if you are open, with window displays, as long as access for customers is restricted. If you would like help designing signage for your window, to alert customers of your click and collect or online services, please email [email protected]

If you have any further questions or would like support setting up and running a Click and Collect service please get in touch on 01256 331010 or email [email protected]


Self – Employment Income Support Scheme Grant Extension 

The Employment Income Support Scheme has been extended to cover November 2020 to January 2021 and February to April 2021

The online service to claim this grant will be available from 30th November 2020. HMRC will be providing full details about claiming and applications in guidance on GOV.UK in due course.


BID Rangers 

The BID Town Centre Rangers will continue to patrol throughout November. They will be assisting with queue management, social distancing requirements and making sure closed premises are secure.

If you need to reach the rangers please call 07821131027 or email: [email protected] 


Borough Basket

Small and independent businesses within Basingstoke have the chance to sell their products and services online to a wider audience through an online marketplace.

The scheme, called The Borough Basket, has been set up to help local businesses take the leap into selling their goods online and will provide a single location for residents to buy products from their favourite shops and restaurants.

If you would like to find out more or to sign up please contact [email protected]


Peer Program 

Enterprise M3 are offering businesses a chance to join the Peer Programme, aimed at giving businesses a space to talk about their business, gain new ideas and develop strategies to move forward.

Find out more about the program here. 


Re-opening Checklist for Hairdressers, Barbers, Restaurants, Pubs and Bars

We have created the below checklists with important steps for businesses opening from the 4th July.
Hairdressers and Barbers – download here
Pub, Bars and Restaurants – download here


Re-opening CheckList for Retail

We have created the below checklist with important steps for retail businesses to consider ahead of re-opening next week.

Download a printable list here.


Social Distancing Graphics and Posters (Updated 25th June) 

We have created the following posters and social media graphics for all BID businesses to use to aid with the implementation of their social distancing measures.

The full range of files can be found here. 

The graphics are available to use instore and digitally. They can be modified to include specific rules, a business logo or brand colours/fonts on request.

If you would like a branded version of any of the files, please email [email protected] or call 01256 331010


Government Guidelines For Retail Reopening 

The UK government has released the following document, detailing the steps retail businesses need to fill to re-open from 15th June.

You can view the full document online or download a copy here

A poster to download to show your business is complying with the guidelines can be downloaded here. 


Getting Your Business Ready 

To help our BID businesses we have put together a “Return to Business” document with things you should be considering, a list of companies offering physical distancing equipment, signage and other tools you may need to invest in before opening.



Breakdown of Document 

Preparing to Re-open 

PPE & Signage Companies

COVID-19 Recovery & Resilience Health Check 


Government Advice

For the latest advice from Central Government please regularly visit the guidance for businesses, employers and employees page on the Government website.

NHS Advice

To help stop the spread of the virus and restrict the demand on our national health service please follow the NHS public advice.

Police Advice  

For businesses that have had to temporarily shut, or for those who have remained open The National Business Crime Centre has released the following information


Current Support For Businesses 

Time to Pay arrangements available through dedicated HMRC COVID-19 helpline: 0800 0159 559
Waiver of late payment penalties (for businesses who can’t pay or have administrative difficulties contacting HMRC)
VAT payments deferred for 3 months to 30th June for all businesses.   July self-assessment payment for Income Tax delayed until January 2021 Full Universal Credit at a rate equivalent to Statutory Sick Pay for the self-employed


Coronavirus Job Retention Scheme
The government will cover 80% of salaries of retained workers who aren’t working (up to £2,500 per employee) From August employers using the scheme will have more flexibility to bring furloughed employees back to work part-time whilst still receiving support. The scheme is designated for furlough workers only. Full details here:


Business Rates Holiday
Business rates holiday for all retail, hospitality, leisure sector businesses and nurseries for 12 months


Statutory Sick Pay
The government will refund the cost of providing 14 days SSP per employee (businesses with less than 250 employees)


£10,000 for the smallest businesses eligible for Small Business Rates Relief
(available via Basingstoke and Deane Council – Online form available here)

£25,000 for the small retail, hospitality and leisure sector businesses
(with a rateable value less than £51,000) To update your contact details or change how you wish the council to communicate with you please go to: If you prefer information to be sent by post but will be unable to collect the post from the address to which they send the business rates bill, let BDBC know by emailing [email protected]


Government Backed Loans
£330billion of government-backed and guaranteed loans


Coronavirus Bounce Back Loan
This scheme helps small and medium-sized businesses to borrow between £2000 and up to 25% of their turnover. The Government guarantees 100% of the loan and there won’t be any fees or interest to pay in the first 12 months. Full details here –


Mortgage & Rent Support
3-month mortgage payment holiday.  3-month cessation on repossessions. Commercial tenants unable to pay will be protected from eviction


Planning Regulations
Planning rules relaxed allowing pubs and restaurants to act as hot foot takeaways


Business Interruption Loans
Loans of up to £5million (12 months interest-free)


Banks have committed to making £14 billion available to UK businesses


Self Employed Income Support Scheme
The scheme will provide a grant-worth 80% of profits to self-employed individuals up to a cap of £2,500 per month. HMRC will use the average profits from tax returns in 2016 – 17, 2017 – 18 & 2018 – 19 to calculate the grant. Eligible individuals who have not submitted returns for 2019 – 10 will have until 23rd April to file their returns. The scheme will be open for an initial 3 months with people able to make their first claim by June.


Updates from the BID

Preparing to Re-open 

PPE & Signage Companies

COVID-19 Recovery & Resilience Health Check 

Application For Business Grants Open

Urgent Actions, Financial Support and Useful Links

Further Information on Support and Crime Prevention

Coronavirus: Help and Support for your Business

COVID-19 Update for BID Members


Business Support Helpline

The Government has a Business Support Helpline: 0300 456 3565 (Monday to Friday, 9 am to 6 pm)


Taking Care of Your Mental Wellbeing During This Time

The outbreak has brought a change to all of our day to day lives and the uncertainty of what the future will bring has led to many feeling anxious, stressed, worried, sad or frustrated. It is however important to remember it is OK to feel this way and that everyone reacts differently. This situation is temporary and, for most of us, these difficult feelings will pass.

The NHS campaign Every Mind Matters have published the following tips for dealing with the ongoing situation.

The Mind charity have also publish the following advice for people during the current crisis.


Community Channels

The BID will be sharing communication updates on our channels regarding all available help for businesses in the midst of this crisis, including regular updates via our newsletters and social media. If you would like to discuss the help available for your business during this time, please contact: [email protected] or call 01256 331010.



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