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Meet our BID Rangers

25 September 2019

In our September 2018 business survey, businesses gave us a clear steer on the need to address the impact of antisocial behaviour (ASB) on your business. So, we’ve introduced a friendly and welcoming team of BID Town Rangers, who help deter crime and act as the welcoming face of Basingstoke town centre.

Operating five days a week, all year round and whatever the weather, they’re the eyes and ears of Basingstoke town centre, helping people find what they’re looking for and creating a sense of safety, whilst actively deterring and responding to low-level incidents of ASB and unwelcome conduct. The Rangers are fully funded by the businesses of the town centre under their business improvement district (BID) levy.

With close links to existing services including the Community Support Patrol Officers (CSPO), Hampshire Police, Festival Place and The Malls security teams, CCTV and the Town Link Radio Scheme, they offer an important bridge between businesses and the security services, helping to deter crime simply by being a consistent patrolling presence dedicated to the BID area.

What they can do

  • Deter and respond to low-level ASB affecting local businesses and those visiting the town centre
  • Be a visible presence in the BID area ensuring a feeling of safety to visitors and businesses
  • Advise businesses with deterring crime and reducing theft
  • Provide local knowledge, directions and help to all visitors
  • Help visitors find your business
  • Assist with first aid issues
  • Work in partnership with existing agencies to reduce crime and ASB within the BID area

Community Safety Accreditation Scheme (CSAS)

The BID are currently working with our contractor to have both Rangers accredited under the Community Safety Accreditation Scheme (CSAS). Once accredited, the Rangers can exercise limited legal powers in areas relevant to their role.

The following powers have been determined appropriate to the Ranger role:

  • Power to require giving of name and address
  • Power to deal with begging
  • Power to require name and address for anti-social behaviour
  • Power to require persons aged under 18 to surrender alcohol
  • Power to seize tobacco from a person aged under 16

Please note the Rangers are not a 24/7 service and should not be regarded as a replacement for Police or Shopping Centre security assistance.

If you would like more information about our BID Rangers or are a BID business and need information on how to contact a Ranger, please email [email protected] and a member of our team will be happy to help.