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Preparing to Re-open

19 May 2020

Preparation is vital for a smooth transition from lockdown across the UK. The following advice is recommended to help you, your business and your workforce get ready.

Key Things To Keep In Mind

The infection spreads by people and places.
– Person to person
– Person to surface

3 elements to consider
– Surfaces
– Point of Sale
– Physical distancing


Review Your Staff Policies
Staff and rota plan, risk assessments, internal communications. 

  • Review safety processes and risk assessments in place for employees in line with the latest government guidelines
  • Create a staff plan for returning to work, fixed shift patterns and flexible working hours
  • Consider working from home, vulnerable staff and safe commuting availability
  • Circulate new polices, health measures and timescales with teams across the workplace
  • Circulate advice on safe commuting
  • Order the necessary PPE for staff to undertake work safely
  • Check if your staff can apply to be tested


Check Your Venue
Policies review, SLA review, facility inspections

  • Internal policies to meet with landlord, managing agency and /or head office policies and guidance.
  • Heating, ventilation, air conditioning, and mechanicals ahead of re-opening
  • Fire/Life Safety systems
  • SLA cleansing services and frequency
  • Security measures for your office 


Introduce Physical Distancing
Health and safety checks, office traffic management, access points

  • Identify and control points for staff, customers and providers, consider one way systems to allow for distancing
  • Work with the local authority, Basingstoke Together and managing agency to support managing potential issues with queuing or access
  • Display health and safety policies in place across the work-space
  • Provide PPE as required by the risk assessment
  • Encourage increasing the frequency of handwashing
  • Limit face to face meetings and use alternative technology
  • Apply social distancing on; office space, separation panels, alternate seating spaces, communal areas, reduce maximum capacity allowed and introduce flexible time slot usage, customer-facing areas.
  • Display correct social distance spaces
  • Consider protective measures for employees where necessary 


Review Surfaces and Point of Sale
Cleansing plan, sanitising availability, minimising risks

  • Review cleansing plan including potential new areas, hot spots, services, frequency and appropriate products recommended by Public Health England
  • Disable touchscreens, consider low-touch or no-touch switches, doors, drawers and other fittings
  • Remove high-touch shared tools such as whiteboard markers and remote controls
  • Consider restocking with food/beverage single-serving items
  • Provide sanitizer and cleansing products
  • Implement a clean desk policy
  • Identify safe storage areas for personal items
  • Should a member of staff start to present symptoms, tell them to stay at home to self-isolate, seek advice and implement a deep clean of their work area.


Communication is key for a smooth process in order to keep employees, customers and providers up to date with your policies and measures in place to help provide reassurance, meet expectations, minimise anxiety and make a simple transition safely.